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05 Sep 2010

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Knowledgebase Categories

The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

Pre Sales (2)	General Information (9)
How do I download demo software?How can I get a CD of the Full Demo mailed to me?more topics	Getting to Know Club Sentry Registering software makes some of the tabs from the demo disappear.Setting Regional Telephone Format more topics
Installation (1)	Memberships (7)
I keep getting an error message when I try to register the software. more topics	Pro-rating - How does it work?I have created my memberships and entered names into the member screen. How to assign a membership to a member.Creating Payment Plans more topics
Setup (13)	Members/Prospects (3)
Basic Setup - Part I Basic Setup - Part II Basic Setup - Part III more topics	I have created my memberships and entered names into the member screen. How to assign a membership to a member.Entering Prospects Adding existing members to a Family membership more topics
Pictures (2)	Billing/Invoicing (0)
Take New Picture screen does not come up My camera does not show in the list of avalabile sources.more topics
Merchant Services (3)	Hardware (1)
I have setup my credit card and eft processors. How do I automate the billing process?How can I accept credit card payments through Club Sentry?I have to enter a transaction key in the merchant info for my Authorize.net account. Where do I find my transaction key?more topics	I have a receipt printer and a separate report printer. Where do I set these up in Club Sentry?more topics
Odds and Ends (1)	Sessions (1)
Messaging Between Workstations more topics	How do I track the personal training sessions? more topics